CANCELLATION POLICY

NEW POLICY

I understand that unanticipated events happen occasionally in everyone's life.  Business meetings, project deadlines, flight delays, car problems, snowstorms and illness are just a few reasons why one might consider canceling an appointment.

In my desire to be effective and fair to all of my clients, and out of consideration for my treatment time, I have adopted the following (inflexible) policies:

Please secure your appointment date by going online and purchasing your session.  Zenandstonemassage.com

Cancellations:
24-hour advance notice is REQUIRED when canceling an appointment.  This allows the opportunity for someone else to retain my services.
A FULL 24 hrs is required!  No shows or less than 24 hrs notice will result a $30 non refundable charge will be made.

CANCELLATIONS ARE BY PHONE ONLY.

Please feel free to send me a PM if you have any questions.

Sincerely,
Anna Woolley LMP
(425) 923-7886